Customer Relationship Management: Secrets to CRM Success
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"Customer Relationship Management: Secrets to CRM Success"
Learn how Microsoft Dynamics® Customer Relationship Management (CRM) can help you develop profitable customer relationships.
Find out how you can convert your pains into profit. Microsoft Dynamics CRM uses lead and opportunity management, incident management and a searchable knowledgebase. CRM also makes use of reporting tools for accurate forecasting, measurement of business activity, and employee performance. This webcast is your key to learning the secrets of Microsoft Dynamics CRM success.
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Sales and Marketing: The New Power Couple – a Peppers & Rogers White Paper
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"Sales and Marketing: The New Power Couple – a Peppers & Rogers White Paper"
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
Through insight from thought leader Don Peppers will highlight key elements, including strategy, process, applications, and enabling technologies for bringing sales and marketing closer together. And, they will propose a closed-loop framework for sales and marketing to achieve a collaborative, unified and holistic approach. The result: seamless communication and tracking to produce the most valuable customer relationships.
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